REVIEWS
Review from C A (Client) published on 20 February 2024 Submitted via Postal Card • Report
Review from T B (Daughter of Client) published on 11 August 2023 Submitted via Website • Report
Review from L B (Wife of Client) published on 1 September 2023Submitted via Postal Card • Report
Overall Experience 
Overall Experience4.0 out of 5
The company provide 2 carers 3 times a day (x7) for my wife who is mainly bedbound in a hospital bed at home and supported by a manual and ceiling hoist. The majority of the carers are handpicked by the company, having worked alongside them in past care work. They are all reliable, experienced and well-trained carers who know what to do in all aspects of their work. They also have an excellent rapport with my wife and I. I would recommend the company without hesitation.
Review from L B (Wife of Client) published on 1 September 2023Submitted via Postal Card • Report
Review from T B (Daughter of Client) published on 11 August 2023 Submitted via Website • Report
Review from L B (Wife of Client) published on 1 September 2023Submitted via Postal Card • Report
Overall Experience 
Overall Experience5.0 out of 5
My husband had a deteriorating condition called multi-system atrophy. His level of care needs were very high and considerably complex. At all times, and without exception, my husband received respectful, compassionate and thoroughly high standards of care. There was never an issue with timekeeping. All staff members went to great lengths to engage my husband in communication and made sure they let him know everything that was needed to happen to him.
Review from T B (Daughter of Client) published on 11 August 2023 Submitted via Website • Report
Review from T B (Daughter of Client) published on 11 August 2023 Submitted via Website • Report
Review from T B (Daughter of Client) published on 11 August 2023 Submitted via Website • Report
Overall Experience Overall Experience5.0 out of 5
If Vidacare staff had not been so on the ball regarding my Mum's health I may have been facing a very different situation. They have been a great support to Mum enabling her to stay living in her own home following a month in hospital. They treat her as an individual taking care of her needs and supporting her in a professional but friendly manner. They are also there to support the family and I believe the current situation is working well. Vidacare and the family work as a team to support Mum living at home.
Review from Anonymous published on 20 March 2023 Submitted via Postal Card • Report
Review from Anonymous published on 20 March 2023 Submitted via Postal Card • Report
Review from Anonymous published on 20 March 2023 Submitted via Postal Card • Report
Care tailored to the clients needs
★★★★★
Rated 5 stars out of 5
by Anonymous - Posted on 19 July 2023
Since early 2023 Vidacare have been involved in my Mum's care allowing her to continue living in her own home. They care about their clients individual needs and this in turn supports the family greatly. There is no one size fits all and they treat Mum with care and dignity.
Visited March 2023
Review from S.D. published on 13 July 2022 Submitted via Postal Card • Report
Review from Anonymous published on 20 March 2023 Submitted via Postal Card • Report
Review from Anonymous published on 20 March 2023 Submitted via Postal Card • Report
Thanks for your continued
hard work with P.R. "
S.D. - 13/07/2022
Review from T & A (Parents of Client) published on 06 August 2023 Submitted via Website • Report
Review from T & A (Parents of Client) published on 06 August 2023 Submitted via Website • Report
Review from T & A (Parents of Client) published on 06 August 2023 Submitted via Website • Report
Overall Experience Overall Experience5.0 out of 5
Many thanks for all you do for our son. We really appreciate the encouragement you give him and your positive approach to helping him gain more confidence and independence
with kind regards,
T and A
Review from A F published on 17 Septermber 2024 Submitted via Website • Report
Review from T & A (Parents of Client) published on 06 August 2023 Submitted via Website • Report
Review from T & A (Parents of Client) published on 06 August 2023 Submitted via Website • Report
I could not have asked for better carers for my dad. Vidacare staff are professional and yet treated Dad as if he were one of the family; with care and respect. They listened to him, laughed with him and sought to support and aid him in a way that he was happy with.
The staff were knowledgeable and they communicated, not only with my father but also, where appropriate, with the doctor and therapist to ensure that Dad's needs were met; on several occasions, they suggested treatment and medication that worked so well. Having experienced other care providers, I highly recommend Vidacare.
A F (Daughter of Client/Service User)
